fbf77 Privacy Policy

1.1 Registration and Account Information

When you create an account at fbf77, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• Password (stored in encrypted form)
• National ID or passport information (for identity verification)

1.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, or Rocket account number
• Transaction amount and date
• Transaction reference number
• Bank account information (if applicable)

1.3 Automatically Collected Information

When you use our platform, our system automatically collects certain technical information:

• IP address and device identifier
• Browser and operating system type
• Page visit time and duration
• Cookie and session data
• Gaming activity logs

1.4 Communication and Support Information

When you contact our customer support, the record of that conversation, details of complaints or requests, and resolution information are stored. This helps improve service quality and resolve disputes.

2.1 Service Delivery and Operations

We use your information to manage your account, process transactions, provide bonuses and rewards, and ensure customer support. This is essential for the smooth running of all gaming activities on fbf77.

2.2 Identity Verification and Security

We follow identity verification procedures to prevent fraud, counter money laundering, and ensure responsible gaming. Confirming that only one real person is behind each account is a primary security goal of ours.

2.3 Platform Improvement and Analytics

We analyze user behavior to improve the platform experience. Analytical data is used to understand which features are most popular, where issues arise, and how the user experience can be further improved.

2.4 Communication and Notifications

We use your email and mobile number to send important account notifications, transaction confirmations, special offers, and promotional information. You can request to stop receiving promotional messages at any time.

2.5 Meeting Legal Obligations

We may use your information to comply with applicable laws and regulations, submit reports to regulatory bodies, and resolve legal disputes. Such use is carried out entirely within the legal framework.

3.1 What Cookies Are and Why They Are Used

Cookies are small digital files stored in your browser or device. fbf77 uses cookies to remember your login status, improve platform speed, and personalize your experience according to your preferences.

3.2 Types of Cookies

• Essential cookies: Required for login sessions and security — cannot be disabled.
• Functional cookies: Remember language preferences and user settings.
• Analytical cookies: Monitor platform usage and performance.
• Marketing cookies: Help display relevant advertisements and offers.

3.3 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.

4.1 Payment Service Providers

Necessary transaction information is shared with bKash, Nagad, and Rocket to process transactions. These third parties follow their own privacy policies.

4.2 Technology and Service Partners

Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others) may receive limited information for technical purposes. This information is used only for service operations and no other purpose.

4.3 Legal Authorities

Information may be provided to the relevant authorities when required to comply with legal obligations, court orders, or directions from regulatory authorities. In such cases we follow a policy of disclosing only the minimum information necessary.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new ownership. In such cases we will notify you in advance and the protections of this privacy policy will remain in place.

5.1 SSL Encryption

All data transfers on the fbf77 platform are secured through SSL/TLS encryption. This technology protects communication between your browser and our servers from third-party interference.

5.2 Data Encryption

Sensitive information stored on our servers — such as passwords and financial data — is protected by industry-standard encryption algorithms. Passwords are never stored in plain text.

5.3 Access Controls

Only authorized personnel can access your information, and only when there is a genuine need. We maintain strict access control measures and conduct regular security audits.

5.4 Security Monitoring

Our systems are monitored 24 hours a day, 7 days a week. When unusual activity is detected, automated alert systems are triggered and our security team takes immediate action.

6.1 Right to Access Your Information

You may request a copy of the information we hold about you at any time. We are committed to responding within 30 business days of receiving your request.

6.2 Right to Correct Your Information

If there is any incorrect or incomplete information in your account, you can contact our support team to request a correction.

6.3 Right to Delete Your Information

In certain circumstances you may request that your information be deleted. However, this right may be limited in cases involving legal obligations, ongoing disputes, or active accounts.

6.4 Right to Opt Out of Promotional Communications

If you do not wish to receive promotional emails or messages from fbf77, please make a request to our support team. Important account notifications will always be sent.

6.5 Right to Lodge a Complaint

If you have any concerns about how your information is handled, please inform us directly first. We take all valid complaints seriously and make every effort to resolve them.

7.1 Information for Active Accounts

All relevant information is retained for the entire period your account remains active. This information is needed to provide services, ensure security, and meet legal obligations.

7.2 Information for Closed Accounts

Even after an account is closed, certain information is retained for a defined period as required by law. This is mandatory to meet anti-money laundering regulations and financial record-keeping requirements.

7.3 Destruction of Data After Retention Period

Once the defined retention period ends, we delete or anonymize your information using secure and irreversible methods, so it can no longer be linked to any individual.

8.1 Age Restriction

fbf77 strictly provides services only to those aged 21 or above. We do not intentionally collect information from anyone under the age of 21. Age is verified during the registration process, and if false information is provided, the account will be closed.

8.2 If a Minor's Information Is Detected

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.

9.1 Process for Changes

fbf77 may update this privacy policy from time to time. After each change, the "Last Updated" date at the top of the page will be revised. For minor changes, only the date will be updated. For major changes, you will be notified by email or through a notice on the platform.

9.2 Continued Use After Changes

Continued use of the platform after a policy change will be taken as acceptance of the new terms. If you do not agree with the changes, please contact our support team about closing your account.